Privacy Policy

We take your personal data privacy seriously. Therefore, preserving the invaluable value of this data and ensuring your ability to control it are of utmost importance to us. In this context, we aim to be transparent about what information we collect, how we collect it, and how we manage and safeguard it. Our goal is to provide you with sufficient information to make informed choices across all our services and offerings.

On a daily basis, we work to earn your trust based on five key principles of personal data collection and utilization:

  1. Control:We provide you with absolute control over the management of your personal data through direct means and clear choices.
  2. Transparency:The processes of data collection and utilization are governed by complete transparency, allowing you to make informed choices.
  3. LegalProtection:We comply with all applicable laws and regulations, treating the legal protection of your personal data as a fundamental human right.
  4. Security:We take maximum measures to protect the data entrusted to us.
  5. PersonalizedExperience:The collection of personal data helps us serve you in a personalized manner, offering information, products, services, and experiences that align with your needs and desires, enhancing your shopping experience.

Your contribution to our efforts is particularly valuable. If you notice anything not functioning as expected regarding the protection of your personal data, please inform us

Purpose of the Data Protection Policy

This policy explains the types of personal data we collect from you through our interactions, as well as how we store and process this data.

Personal Data We Collect

We collect your personal data to provide personalized services, communication, and the best possible interaction experience. Some of this data is provided directly by you, such as when completing transactions in our stores, creating an account, making purchases on our website, subscribing to our mailing list, becoming a member of the Shoebox Loyalty Card, or contacting us for information.

We also acquire additional data by recording how you interact with our products and services, using cookies. Additionally, we may obtain data from third parties, protected in accordance with this policy, and subject to any additional restrictions imposed by the data provider. These providers may vary over time and may include:

  • Social networks, if you have granted access to your data on these platforms.
  • Service providers helping us determine your location based on your IP address.
  • Widely available data sources, such as free government databases or other freely usable data.

When we request your personal data, you have two options:

  1. Accept
  2. Decline

If you choose not to provide essential information for a service, you may be unable to use that service.

The data we collect depends on the overall context of your interaction with us, including your choices, privacy settings, and the services and features you use. The collected data may include:

Name and contact information:

  1. First name
  2. Last name
  3. Date of birth
  4. Mobile phone number
  5. Email, and similar contact information.

Tax-related information:

  1. Business name
  2. Business address
  3. VAT number

Identification information:

Passwords or similar information used for the security of your account.

Demographic Data:

  1. Birthdate
  2. Country/City/Region


  1. Language
  2. Favorite products
  3. Shopping habits, as well as interests and favorites that may be inferred or derived from other data we collect.

Device and Usage Data:

When browsing our website, we collect data about your device and how you interact with us and our products. For example, we gather information about the features you use, the product details you view, and your navigation on our website. This data includes your commands and interactions through text and other systems we provide. Additionally, it encompasses the settings you choose and software parameter settings you use the most.

Contacts and Relationships:

Information you provide us regarding your relationships with other registered users of our services.

Location Data:

To enhance our services with location-based features, we collect location data of various degrees of precision. Precise location data may come from Global Navigation Satellite Systems (GNSS) (e.g., GPS), as well as data from nearby mobile phone towers and Wi-Fi hotspots, collected when you activate location-based products or features. Inaccurate location data may include positions derived from your IP address, data indicating your location with lesser precision, such as at the city or postal code level, etc.


If you visit Christou Bros Trading Limited stores or attend their events, your image may be recorded by our security cameras. We also collect information you provide us and the content of messages you send to us, such as your comments and reviews about our products or services, or questions and information you provide to our customer service department.

How We Use Your Personal Data

Christou Bros Trading Limited and affiliated companies use your data to conduct their business activities and provide products and services that involve the use of personal data to enhance and personalize your shopping experience and interaction with them.

Additionally, we may use your data to communicate with you, update you about your account, provide product information, etc. We do not use the content of your electronic messages, conversations, video calls, or personal files for advertising targeting.


We use your data to communicate with you and personalize or customize this communication. For example, we may contact you via phone or email or other means to inform you about available security updates, invite you to participate in a survey or event, or inform you that you need to take action to maintain your account. Additionally, you can subscribe to our mailing list to receive newsletters and choose if and how you want to receive messages and promotional material.

Why We Share Your Personal Data:

We share your personal data with your consent or as required to complete any transaction or provide any product or service you have requested. For example, we share your data with banks and other entities processing payment transactions or providing other financial services when you provide it to us for the payment of a purchase, for fraud prevention, and to reduce credit risk.

Additionally, we share your personal data with companies affiliated with Christou Bros Trading Limited, i.e., personal data with suppliers or external partners working on our behalf, for the purposes described in this statement, such as companies we have hired to provide customer support services or to protect our systems and ensure the quality of our services.

In these cases, the companies comply with our company’s Data Protection Policy and the security requirements we have set, and they do not use the personal data they receive from

us for any other purpose. In the context of a corporate transaction, such as a merger, we may disclose your personal data.

Finally, we may access, transfer, disclose, and store your personal data when we believe, in good faith, that it is necessary for:

  1. Compliance with applicable laws or to respond to any valid legal process,
  2. Your protection as well as that of our other customers, such as to prevent unwanted correspondence, attempt to deceive users of our website, or prevent loss of life or serious injury, and
  3. The protection of the rights or property of members of the Shoebox Loyalty Card, including the enforcement of the terms governing the use of the services. However, if there are reasonable suspicions that a registered user is using our services to traffic stolen intellectual or material property of Shoebox Loyalty Card members, we will not examine the private content of that user on our own but will refer the matter to the appropriate authorities.

Third-Party Websites and Services:

Periodically, we may use third-party services to efficiently run certain processes required for the operation of the website. Providers of such services have access to certain personal data provided by users of this website. Any data used by third parties is only to the extent required to perform the services we request. Any use for other purposes is strictly prohibited. Additionally, any data submitted for processing by third parties will be processed in accordance with the terms of this Data Protection Policy.

Links to Other Websites:

Periodically, the website of Christou Bros Trading Limited,, may provide links to other websites. We have no control over such websites and assume no responsibility for their content. This privacy policy does not extend to your use of such websites. We recommend reading the privacy policy or statement of other websites before using them.

Changes in Ownership and Control of the Company:

Periodically, Christou Bros Trading Limited and affiliated companies may expand or reduce their activities, which may involve the sale and/or transfer of control of all or part of them. Data provided to Christou Bros Trading Limited will be transferred, along with the part related to any part of the company being transferred, and in accordance with the terms of this Data Protection Policy, the new owner or new controlling entity will be allowed to use the data for the purposes for which it was originally given to us.

●  We may disclose data to a potential buyer of the company or any part thereof.

●  In such cases, we will take measures to ensure the protection of your privacy. Access to your personal data and management of them:

You can view, edit, and delete your personal data, as well as choose how they are processed and used at any time by calling us at 7777 2022 or by contacting us at [email protected]. We will respond to requests for access or deletion of your personal data within 15 business days.

Your communication preferences:

You can choose whether you want to receive promotional material from Christou Bros Trading Limited and affiliated companies via SMS, Messaging Services, phone, or other available means of communication. If you wish, you can opt out of our contact list at any time by following the instructions in the messages you receive, calling us at 7777 2022, or contacting us at [email protected].

Browser controls

The website of Christou Bros Trading Limited uses cookies (small text files placed on your devices) and similar technologies to provide its web locations and electronic services and collect data. This website may install and access certain cookies on your computer. Cookies uniquely identify your devices and may also provide other information. Christou Bros Trading Limited has carefully selected these cookies, which do not have access to documents and files on your computer, and has taken measures to ensure that your personal data are protected to the maximum extent possible.

Use of cookies and similar technologies

Cookies and similar technologies are used for various purposes, such as:

  • Storing your preferences and settings: Settings that allow our programs to operate correctly or maintain your preferences over time may be stored on your device. We store preferences, such as language communication, address, etc., so you don’t have to enter them each time you return to the site. If you choose to opt out of interest-based advertising, we will store your preference to opt out in a cookie on your device.
  • Security: We use cookies to detect fraud and potential misuse of our website and services.
  • Storing information you provide on a web location: When you provide information on the website, we store the data in a cookie to facilitate your navigation.
  • Social media: Some of our websites include social media cookies, including those that allow users connected to the social media service to share content through that service.
  • Comments: Cookies are used that allow you to provide comments on a website.
  • Interest-based advertising campaigns: Cookies are used to collect data about your activity on our site and identify your interests so that we can provide you with offers and benefits that interest you. You can opt out of receiving interest-based promotional material at any time.
  • Analysis: To evaluate our products and services, we use cookies and other identifiers to collect usage and performance data, such as, for example, to measure the number of unique visitors to our website and develop statistical information. This includes cookies from Christou Bros Trading Limited and other affiliated companies and from third-party analytics service providers.
  • Performance: Cookies are used for load balancing to ensure the proper and continuous operation of web locations.


Before the website places cookies on your computer, a message bar will appear requesting your consent to install these cookies. By giving your consent for the placement of cookies, you allow Christou Bros Trading Limited and its affiliated companies to provide you with better experiences and services. If you wish, you can refuse your consent for the installation of cookies. However, certain functions of the website may not work fully or as intended in that case.

This website may install the following cookies:

Τύπος cookie


Strictly Necessary Cookies

These are cookies required for the operation of our website. They include, for e shopping cart, or make use of services that are exclusive to members.

Analytics/Performance Cookies

These allow us to recognize and count the number of visitors and see how they works, for example, by ensuring that users easily find what they are looking for.

Functionality Cookies

These are used to recognize you when you return to our website. This allows us (e.g., language or region choice).

Targeting Cookies

These cookies record your visit to our website, the pages you have visited, and the advertising displayed on it to your interests. For this purpose, we may also.

Cookie Control

Most web browsers accept cookies automatically, but at the same time, they provide control options that allow you to block or delete them. Through your browser settings, you can receive warnings about the use of cookies on specific services or even refuse the use of cookies.

Some features of the services offered through the website depend on cookies. If you choose to block cookies, you may lose the ability to log in or use some of these services, as well as preferences that depend on cookies.

  • Protection from Tracking : By using internet browser options (such as “Do Not Track” in Internet Explorer version 9 and later), which block third-party content, including cookies, from any location, you limit the information that specific third-party sites can collect about you.

You can enable or disable cookies in your own web browser program. Most web browsers accept cookies by default, but this can be changed. For more details, please consult the help menu in your web browser program.

You can choose to delete cookies at any time. However, you may lose any information that allows you to have faster and more efficient access to the website, including, but not limited to, personalization settings.

It is recommended to ensure that your internet browser program is up-to-date and to consult the help and instructions provided by your browser program developer if you are unsure about adjusting privacy settings.

Where We Store and Process Personal Data:

Your personal data collected is stored and processed in Cyprus or any other country or region where Christou Bros Trading Limited and its affiliated companies or related service providers maintain facilities.

We take measures to ensure that the data collected under this privacy statement is processed in accordance with the provisions of this statement and the requirements of the European General Data Protection Regulation (GDPR – April 2016).

Retention of Your Personal Data by Us:

Your personal data collected is retained for two years to provide products and services and process transactions you have requested, or for as long as required by law, for other essential purposes such as compliance with our legal or tax obligations, dispute resolution, and enforcement of our contracts. In the course of these various processes, retention periods may vary significantly.

Privacy Policy.docx

Changes to this Privacy Statement

●  This privacy statement may change from time to time, reflecting the needs of our customers and our commitment to maximum protection and transparency regarding their personal data.

●  We will update this privacy statement as necessary, amending the “last updated” date at the beginning of the statement. If there are significant changes to the statement or the way your personal data is used, we will notify you before the changes take effect, either by posting a notice in a prominent place or by directly sending you a relevant message. Please read this statement regularly to know how your personal data is protected. Unless otherwise stated, Christou Bros Trading Limited is responsible for storing and processing the personal data collected through the services subject to this policy. If you have any concerns, complaints, or questions regarding personal data protection, call us at 7777 2022 or contact us by sending an email to We will respond to inquiries or concerns within 15 business days.